We strive to provide quality products and service. If you receive a damaged, defective, or incorrect item, please notify us within 3 days of receiving the goods.
Conditions for Return:
- Item must be unused and returned in original packaging.
- Returns must be initiated within 3 days of receipt.
- Proof of purchase is required.
- Clearance or discounted items are non-returnable.
Refunds:
- Approved refunds will be processed via the original payment method within 14-21 working days.
- Shipping charges are non-refundable unless the return is due to our error.
To start a return or refund process, contact us at prowlp.cs@gmail.com with your order details.